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How to Order Your Coins

MTM Coins knows that sometimes its difficult to figure out exactly what needs to happen in order to get your coin order started. There are so many factors involved in custom coins that we feel there should be a bit of clarification on the ordering process.

Below is an outline of the steps involved in choosing and ordering your coins.

1. Decide on a design.
   
     This is an important decision, so make sure you have it exactly like you want. If you're having design troubles, but know what you want we will be happy to help once an order is placed. If you are using any symbol or design that is copyrighted be sure to get permission first. We assume that our customers have received proper approval for their design.

       
We accept artwork in almost any image format as well as PowerPoint Presentations.

2. E-mail or send us the design and let us know the following:
        How many coins you plan on order.
        What size the coins are. - 1.5", 1.75", 2", 2.5", or 3" (We can do bigger if needed)
        What finish the coins are. 
        If you want color and whether or not you want it on both sides.
        What other options you want: epoxy, diamond/swirl cut, consecutive numbering, presentation cases, etc...
3. Confirm the order.
        Once you place an order you will need to confirm is by placing at least a 50% deposit on the order. Once this is done we will begin artwork and have you a final design within 2 to 4 days.
4. Okay the final design.
       
In a couple of days you will receive a final design. This shows the detail of your coin and we cannot proceed with an order until you give the okay. We try to be perfectionists with your designs, but we're human so please look it over carefully in case we missed something.
5. Wait for your coins.
       
This tends to be the hardest part of the process. Once the order is placed it will take around four weeks for your coins to get here. We know this is a hard time for you, so if you have any questions please feel free to contact us.
6. Coins have arrived!
   
     Once we get word that your coins are almost completed we will let you now that the remaining balance of your order needs to be paid. If you have already paid for your order we will let you know the coins are on the way. We will not ship the coins without receiving full payment.
7. Enjoy your coins.
   
     Your coins will arrive carefully packaged and once you break through the bubble tape you will be amazed at the high quality of our work and want to tell everyone that you got your coins done through MTM Coins.
8. Reorder.      
       
Your coins will be gone before you know it, so you will have to reorder. All you have to do is shoot us an e-mail with how many coins you want reordered and we will get it started as soon as we receive a deposit. Reorders take less time than the initial order, so the wait is not nearly as long!

If you would like to place an order please click here and e-mail us your information and design. Someone from our customer service department will contact your shortly.


Free Estimate

To receive your FREE estimate on custom coins, you may: One of our professional consultants will be happy to discuss your needs and send you a detailed estimate. No cost, obligation, or commitment.